HELPFUL HINTS AND POLICIES
If visiting us in person, please remember that T.O.TIX is an outdoor kiosk and is exposed to the elements. Dress accordingly particularly in case there is a line up.
Not all shows listed are offered at a discount. Shows that do have a savings are clearly marked so if a show is not marked as having a discount, it is only available at regular prices.
Ticket prices (including the rate of any available discounts) vary show by show and are determined by the show’s producers, not by T.O.TIX.
Day of show tickets/discounts go on sale by 12:00pm from Tuesday to Saturday and go off sale between 5:00pm and 5:30pm. Some exceptions apply – please check individual listings.
Tickets for matinees can be purchased on the day before the show. Some exceptions apply – please check individual listings.
Tickets for Sunday or Monday performances must be purchased by 5:00 PM on the Saturday evening. Listings for these performances do not appear online after they are taken off sale. Please check with the producing company or venue for availability after that time.
Some shows are not be available online and can only be purchased in person at the T.O.TIX booth. (This does not necessarily mean there is a discount if buying in person – any discounts are noted beside the listing).
All purchases through T.O.TIX online or in person are subject to standard industry service charges automatically added to your purchase by our systems – we do not have the option to make exceptions or waive these. Service charges are determined by a sliding scale based on the price of the ticket. Online charges are slightly different (usually a touch higher) than in person.
This list represents only shows available for sale through T.O.TIX – other shows may be available from T.A.P.A. member companies through their own box office services that are not listed here.
This list does not include shows available through Ticketmaster. Please check www.ticketmaster.ca for more information on those events. Discounts, pre-sales, or savings offers are not offered on Ticketmaster events through T.O.TIX.
T.O.TIX does not offer phone or e-mail sales or inquiries.
If you have a problem with an online sale, please contact TicketWeb Customer Service at 1-888-222-6608 (for shows closing before December 1) or Ticketpro Customer Service at 1-888-655-9090 (for shows closing before December 1). PLEASE NOTE: These lines are for difficulties with online purchases only and are not information lines or purchase lines. The operators do not have any information on in-person sales, availability or discounts or access to make sales over the phone.